Terms & Conditions

Prices:
Indicated prices are suggested retail prices in Euro excl. VAT and delivery costs. Prices are subject to change.
Firm order:
No changes shall be acceptable after the receipt of the final order.
Delivery:
Delivery available at additional cost.
Lead time:
No later than 10 working days (delivery time subject to stock availability, order quantity and destination).
Claim for restitution:
Returning or changing products other than defects in materials and workmanship shall not be acceptable. International guarantee available with the product.
Orders:
Orders can be made through email: info@acdo.es. Personalized service customer.
Packing:
Double carton packing as standard; special packing available by arrangement.
Payment:
· On a Euro basis.
· Full payment in advance by bank transfer at order confirmation. Invoice billing shall be provided once the payment is confirmed.
Transport damage:
ACdO has no responsibility to any transport damage unless claimed upon delivery. Any visible damage should be reported to the transport operator on the spot.

 

Privacy Policy

Data Protection Statement for ACdO/

PETLamp Studio SL takes the protection of your personal data very seriously. The purpose of this Data Protection Statement is to inform you about the type of personal data that will be collected when you use our website, acdo.es, and how we will process, use, and protect such data.

1. Scope

1.1
Use of the acdo.es website is subject to the Data Protection Statement set out below. The acdo.es website is a service provided by PETLamp Studio SL, C/ Conde de Vistahermosa 5 1ºD, 28019, Madrid, Spain (hereinafter referred to as “ACdO”).

1.2
Protecting your personal data is important to us, in particular, where respecting your personal rights in connection with the processing and use of such data is concerned. The term personal data refers to information regarding the personal and/or factual circumstances of a specific or specifiable natural person including the person’s name, postal address, e-mail address and/or telephone number and user data such as the IP address. We collect, process, and use your personal data in compliance with the relevant laws.

2. Automated Data Collection and Processing by Your Browser

2.1
As with every website, our server automatically collects the following information and temporarily saves it in server log files which are transmitted by your browser unless you have deactivated such function:

– the IP address of the computer transmitting the request
– the client’s file request
– the http response code
– the volume of data transmitted
– the website from which you access our website (referrer URL)
– the date and time of the server request
– the type, version and language of your browser
– the operating system on the computer transmitting the request

Our server log files are not evaluated based on personal use. We cannot allocate this data to specific persons at any time. Also, we do not merge this data with data from other sources.

2.2
Our website uses Google Analytics, a web analytics service offered by Google Inc. (hereinafter referred to as “Google”). Google Analytics uses small text files called cookies which are saved on your computer to facilitate analysis of your website use. The information collected relates to your operating system, browser and IP address, the website you accessed previously (referrer URL), and the date and time of your visit to our website. The information generated by cookies regarding your use of our website typically is transmitted to and saved on a Google server in the United States. If and when IP anonymization is activated on this website, Google will reduce your IP address for transmission among member states of the European Union or to other member states of the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transmitted to a Google server in the United States and then reduced. At our request, Google will use this information to evaluate your use of our website, to compile reports on website activity, and to provide us with other services relating to website activity and Internet use. The IP address transmitted from your browser as part of Google Analytics will not be merged with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser software; however, please note that in this case you may not be able to use the full functionality of our website. In addition, you can object to Google’s collection of data generated by cookies relating to your use of our website (including your IP address) as well as to its dissemination of the data. To do so, download and install the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en.

The use of Google Analytics is in compliance with the requirements upon which spanish data protection agencies and Google have agreed.

The third-party provider’s data protection statement is available at http://www.google.de/intl/en/policies/privacy.

3. Collection and Processing of Data Provided Voluntarily

3.1
Your provision of personal data to us by e-mail or via our website is voluntary. We use this data to process our contractual relationship with you and/or your inquiries or orders, to conduct market research or opinion polls, or for mailing our advertisements to you. We only use your data for e-mail advertising purposes with your consent.

3.2
If you want to subscribe to our newsletter, please provide your valid e-mail address and your country of origin and confirm that you are in agreement with the following:

I hereby agree that PETLamp Studio SL and any other company in the ACdO Group (hereinafter referred to as “ACdO Companies”) may process and use the data I have provided for the purpose of sending me e-mail newsletters to inform me about furniture and home accessories as well as about ACdO Companies’ current campaigns and events.

I can revoke this agreement at any time by sending written notice to PETLamp Studio SL at C/ Conde de Vistahermosa 5 1ºD, 28019, Madrid, Spain or to info@acdo.es. As soon as I revoke such agreement, the data I provided will be deleted from all ACdO Companies’ systems and no longer will be used to send me the newsletter.

3.3
When you have completed the contact form provided on our website, we will collect the message you send to us as well as the information regarding your salutation, name, e-mail address and home country. To use the contact form, you will be required to agree as follows:

I agree to the data I have provided being collected and saved electronically as described in the Data Protection Statement. My personal data will be used only to respond to my inquiries. I understand that I can revoke this agreement at any time by mail or e-mail sent to the address indicated in the Data Protection Statement.

If you would like us to contact you by telephone or by mail, please provide your telephone number and postal address. Provision of this data is voluntary. Your data will be transmitted exclusively in an encoded manner to prevent access by third parties. We will save and use your data only to process your request for contact.

3.4
Personal data provided to us via our website will be saved only for the time it takes us to meet the purpose for which you provided such data. When your contract has been fulfilled completely, your data will be blocked and then deleted in accordance with the relevant tax and trade regulations unless you have given your express consent to such data being used for other purposes. To the extent mandatory trade and tax retention periods need to be observed, the retention period for some types of data can be up to ten years.

4. Transmission to Third Parties

We will not transmit any personal data you provide to us to any third parties. Personal data will be transmitted only

– if you have given prior consent
– to sub-contractors who need to receive and use such data for the purpose of fulfilling specific orders if required to process your inquiries, orders and use of our services
– to service providers bound by instructions if required to process your order data in accordance with the law
– to parties entitled to obtain such data if required to comply with statutory obligations

5. Cookies

5.1
To learn about your individual preferences and adjust our offerings optimally to best meet your needs, our website uses cookies – small text files saved on your computer or mobile device that your computer or mobile device can retrieve when you access our website at a later time. Cookies do not contain any personal data and we do not merge the data in cookies with data from other sources.

5.2
Cookies do not harm your computer or mobile device and do not contain any viruses. If you do not want cookies saved on your computer, please adjust your browser settings so saving cookies is impossible or you are asked for express consent before any cookies are saved. Please note that you may have to change the settings in each browser you use to access this website and that not all functions of this website may be available to you if you object to the use of cookies.

6. Your Rights

6.1
At any time, at no cost to you and without providing any reason you can request information regarding the data relating to you which is saved in our systems as well as information regarding the origin, recipients or categories of recipients to whom such data has been transmitted and why such data has been saved.

6.2
In addition, legally you are entitled to have your personal data corrected, blocked or deleted. Also, you can revoke your consent to the use of your data at any time and without having to provide a reason.

6.3
Please address any requests for information, inquiries, objections to the processing of your data, and any questions you may have to PETLamp Studio SL at C/ Conde de Vistahermosa 5 1ºD, 28019, Madrid, Spain or to info@acdo.es.